Downloading Large Databases

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Downloading Large Databases

Postby rosereed » Fri Jun 24, 2011 7:54 pm

We have been uploading SQL databases to our support company, but they continually have problems downloading the files. I've had them try the web version with IE and Wing FTP or other ftp clients, but they have the same problem. I personally think it's a problem with their network, but I'm wondering if any one else has experienced this. The upload does nothing and then times out. The file has been compressed to a .rar and is only 800 mb.

The server log is full of this error: SSH_FXP_STATUS: 550 Can't access file.
rosereed
 
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Re: Downloading Large Databases

Postby FTP » Sat Jun 25, 2011 8:45 am

So did you try the FTP download? If you will still fail with FTP, I think maybe it is caused by your network.
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Re: Downloading Large Databases

Postby rosereed » Mon Jun 27, 2011 6:49 pm

I didn't try it myself this time, but last time I tried it a few times and it worked every time. The user tells me that he was able to successfully get the file after a dozen attempts. Just wondering if this has happened before.
rosereed
 
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Re: Downloading Large Databases

Postby FTP » Tue Jun 28, 2011 3:21 am

Yes, so that's good. Sometimes network issue will cause download failure.
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