Wing FTP Server Support

Need Customer Support?

If you have problems in using Wing FTP Server, please

1. Take a look at Online Help Documents first.

2. Try to find the answer in Knowledge Base database.

3. You may use our Support Forum where our team of dedicated support staff will answer your questions.

4. Email us at support@wftpserver.com if the above fails or in case of urgent problems. Please provide the following information while you email us:

The Version of Wing FTP Server.

Operating system version, such as Windows XP, Windows 2008, MacOS 10.4.

If the problem occurred with Web Administration or Web Client, please provide the version of web browser you are using

A as detailed description of the problem as possible. And if possible a way for us to repeate the problem.

Please allow up to 24-48 hours for a response.

Question on license?

If you have questions about buying a license or using the license key, please

1. Read the information on the Purchase Page first.

2. Try to find the answer in Knowledge Base database.

3. Email us at sales@wftpserver.com if the above fails or in case of urgent problems.

Lost License Key?

If you lost your Wing FTP Server license key and want us to provide a new key for you, you must email us at support@wftpserver.com via your registered mail address and attach your registration name and your order email address, we will process your request within 24-48 hours.

Translate Wing FTP Server

We are seeking enthusiastic people who like the program and love their language. If you can help us translate Wing FTP Server to your language please do so and contact us support@wftpserver.com. All translators will be granted a license for Wing FTP Server Corporate.

Write a Review for Wing FTP Server

We are seeking writers for writing good reviews for our product. If you would like to write a review for Wing FTP Server(it doesn't necessarily have to be full of praise for it) please do so and contact us support@wftpserver.com, High quality review writer will be granted a license for Wing FTP Server Corporate.

What are the requirements?
The review must be more than 300 words in english, and must write by yourself, we do not like copy and paste from other sites.
You must have a website, blog space or internet column so that you can put the review on your space. And your website/blog must be indexed by Google.

Useful Links

Useful links to relevant Internet standards, downloads and proposed standards:

• RFC 959 File Transfer Protocol (FTP)
• RFC 4217 Securing FTP with TLS (FTPS)
• RFC 2228 FTP Security Extensions
• RFC 2616 Hypertext Transfer Protocol (HTTP)
• SSH File Transfer Protocol (SFTP)

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