Unable to download large sized file

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swatizingade
Posts: 1
Joined: Wed Jul 18, 2012 2:20 am

Unable to download large sized file

Post by swatizingade »

hi Team

I have installed Wing FTP latest version couple of days ago and found this software good for downloading the files.
But whenever I am trying to download large sized files (eg more than 5 GB) , the session gets terminated

The error is (0000005) Closed session,disconnected from 10.XXX.XX.XXX Server . Firewalls are disabled on FTP client and FTP server both . Terminal services time out settings are also set as "Never" and time out settings for Wings FTP is also properly maintained

Is there any specific time limit \ File size limit due to which the session is getting terminated after specifc amount of time ?

If yes , then please let me know ..I am using Windows 2008 R2 server --I am planning to buy this product and want to come to some conclusion since disconnection problem is bugging me a lot ..:(

Kindly respond

Regards
Swati
FTP
Site Admin
Posts: 2072
Joined: Tue Sep 29, 2009 6:09 am

Re: Unable to download large sized file

Post by FTP »

There is no file size limitation in the server side, please make sure your client computer supports large file, and you can also set the following options:

Domain > Edit User > Limit > Automatic idle connection timeout = "0"

Domain > Edit User > Limit > Automatic transfer connection timeout = "0"
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