We are currently evaluating Wing FTP and are pretty pleased with what we are finding, at my old company we used Serv-U but it is SO much more expensive when you require Company branding.
One aspect of using the software is that our machine room guys will be creating and managing accounts. Two thinks come to mind.
1. When looking at the users view, it would be great if there were additional columns, preferably that we could choose, that way you don't have to go into each account to check a few basic things, like if the account is active and when it will expire.
2. When you use the Quick Add, is there a way, perhaps using %username% to have a template for this function so that most of the information that is repetative could be already present and that on creating the account it would "burn" the correct folder?