WingFTP Server stops

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qoverq
Posts: 21
Joined: Fri Oct 28, 2011 11:45 am

WingFTP Server stops

Post by qoverq »

Hello

We are using Paid WingFTP Server with Version 4.0.2 on a Windows Server 2008 R2.
Since we have a new domain, which have sometimes heavy load, the WingFTP Server stops from time to time without restarting or reporting anything.
In the Eventviewer we see an Application Error:

Faulting application name: WFTPServer.exe, version: 0.0.0.0, time stamp: 0x4eb8df8c
Faulting module name: WFTPServer.exe, version: 0.0.0.0, time stamp: 0x4eb8df8c
Exception code: 0xc0000005
Fault offset: 0x0003da1a
Faulting process id: 0x57c
Faulting application start time: 0x01cd084049299338
Faulting application path: C:\Program Files (x86)\Wing FTP Server\WFTPServer.exe
Faulting module path: C:\Program Files (x86)\Wing FTP Server\WFTPServer.exe
Report Id: d305e878-7450-11e1-bcf3-f5cecaf46d56

Event-ID: 1000
Is this fixed in Version 4.0.4 or any other solution for this problem?
Thanks in advance
qoverq
Posts: 21
Joined: Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Post by qoverq »

Soory for Push this topic, but we use the FTP Server in a production environment and it is quite important to solve this problem.

Have anyone any suggestions or solutions for this problem?

Thanks in advance
FTP
Site Admin
Posts: 2072
Joined: Tue Sep 29, 2009 6:09 am

Re: WingFTP Server stops

Post by FTP »

Did you use SFTP? I suggest you upgrade to the latest version 4.0.5.
qoverq
Posts: 21
Joined: Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Post by qoverq »

Thank you for the Reply.

WE just allowed FTP, HTTP, HTTP, FTPS

And SFTP is SSH over FTP if i am right. Also i looked in the Logs and didn't see any SFTP Connection.
Must be something different.

The FTP Server have 3 domains and one has much traffic.
The Log-Files are ~100MB per day
qoverq
Posts: 21
Joined: Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Post by qoverq »

Stopped again:
Image

same Error, we have now set that the WingFTPService will restart automatically but that isn't a solution :S
FTP
Site Admin
Posts: 2072
Joined: Tue Sep 29, 2009 6:09 am

Re: WingFTP Server stops

Post by FTP »

So could you send the related domain logs to us?
Mhilti
Posts: 1
Joined: Fri Apr 20, 2012 6:52 am

Re: WingFTP Server stops

Post by Mhilti »

Hello
Did they find a solution? We have the same problem as qoverq.
FTP
Site Admin
Posts: 2072
Joined: Tue Sep 29, 2009 6:09 am

Re: WingFTP Server stops

Post by FTP »

Please send your server logs to us.
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