WingFTP Server stops

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WingFTP Server stops

Postby qoverq » Fri Mar 23, 2012 8:46 am

Hello

We are using Paid WingFTP Server with Version 4.0.2 on a Windows Server 2008 R2.
Since we have a new domain, which have sometimes heavy load, the WingFTP Server stops from time to time without restarting or reporting anything.
In the Eventviewer we see an Application Error:

Faulting application name: WFTPServer.exe, version: 0.0.0.0, time stamp: 0x4eb8df8c
Faulting module name: WFTPServer.exe, version: 0.0.0.0, time stamp: 0x4eb8df8c
Exception code: 0xc0000005
Fault offset: 0x0003da1a
Faulting process id: 0x57c
Faulting application start time: 0x01cd084049299338
Faulting application path: C:\Program Files (x86)\Wing FTP Server\WFTPServer.exe
Faulting module path: C:\Program Files (x86)\Wing FTP Server\WFTPServer.exe
Report Id: d305e878-7450-11e1-bcf3-f5cecaf46d56

Event-ID: 1000
Is this fixed in Version 4.0.4 or any other solution for this problem?
Thanks in advance
qoverq
 
posts 17
 
joined Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Postby qoverq » Mon Mar 26, 2012 10:19 am

Soory for Push this topic, but we use the FTP Server in a production environment and it is quite important to solve this problem.

Have anyone any suggestions or solutions for this problem?

Thanks in advance
qoverq
 
posts 17
 
joined Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Postby FTP » Mon Mar 26, 2012 10:40 am

Did you use SFTP? I suggest you upgrade to the latest version 4.0.5.
FTP
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Re: WingFTP Server stops

Postby qoverq » Mon Mar 26, 2012 1:00 pm

Thank you for the Reply.

WE just allowed FTP, HTTP, HTTP, FTPS

And SFTP is SSH over FTP if i am right. Also i looked in the Logs and didn't see any SFTP Connection.
Must be something different.

The FTP Server have 3 domains and one has much traffic.
The Log-Files are ~100MB per day
qoverq
 
posts 17
 
joined Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Postby qoverq » Fri Mar 30, 2012 8:12 am

Stopped again:
Image

same Error, we have now set that the WingFTPService will restart automatically but that isn't a solution :S
qoverq
 
posts 17
 
joined Fri Oct 28, 2011 11:45 am

Re: WingFTP Server stops

Postby FTP » Sun Apr 15, 2012 11:52 am

So could you send the related domain logs to us?
FTP
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Re: WingFTP Server stops

Postby Mhilti » Fri Apr 20, 2012 7:00 am

Hello
Did they find a solution? We have the same problem as qoverq.
Mhilti
 
posts 1
 
joined Fri Apr 20, 2012 6:52 am

Re: WingFTP Server stops

Postby FTP » Fri Apr 20, 2012 10:12 am

Please send your server logs to us.
FTP
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