wftpserver service drops

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wftpserver service drops

Postby ko40670 » Thu Jul 14, 2011 4:45 pm

We are currently on Linux 64 bit version 3.8.8. Approximately once per week the wftpserver service drops for no reason. We restart the service and we are functional again. The only unusual message we saw in the system log was the following but it did not include a date/time stamp. Do you have any suggestions on how to troubleshoot?

wftpserver[26239]: segfault at ffffffffb4089a60 rip 0000003404a6a2c1 rsp 0000000047340c50 error 4
ko40670
 
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joined Fri May 06, 2011 7:10 pm

Re: wftpserver service drops

Postby FTP » Fri Jul 15, 2011 5:42 am

We have sent an email to you, please check it.
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Re: wftpserver service drops

Postby ko40670 » Mon Jul 25, 2011 4:22 pm

The service continues to drop. I have sent supporting documentation to support@wftpserver.com
ko40670
 
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joined Fri May 06, 2011 7:10 pm

Re: wftpserver service drops

Postby FTP » Tue Jul 26, 2011 8:02 am

Yes, we have replied you.
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