Wing FTP Server Service stops working

Please post here if you have problems in using Wing FTP Server.

Wing FTP Server Service stops working

Postby McHerold » Sat Jul 16, 2011 1:25 pm

Hello, i have a problem with my trial version.
My Server runs with Windows 7 SP1 64-bit version.
My problem is: the server stops working after 3 or 2 hours.
The Wing FTP Service doesn't start anymore, after i started it, it instantly stopped.
Here are my tries to solve the problem:
1.complete deinstalled Wing FTP Server,cleaned registry, after reinstallation i had the same Problem
2.installed it on my other computer (Win 7 SP1 64-bit), same problem
I am interested in a full version, but it should work perfectly before I buy it.
McHerold
 
posts 4
 
joined Sat Jul 16, 2011 1:17 pm

Re: Wing FTP Server Service stops working

Postby FTP » Sat Jul 16, 2011 2:22 pm

Please make sure you downloaded the latest version from our website.
FTP
Site Admin
 
posts 1242
 
joined Tue Sep 29, 2009 6:09 am

Re: Wing FTP Server Service stops working

Postby McHerold » Sun Jul 17, 2011 11:30 am

I have the latest: 3.8.8.
Downloadet it directly from your homepage.
McHerold
 
posts 4
 
joined Sat Jul 16, 2011 1:17 pm

Re: Wing FTP Server Service stops working

Postby FTP » Sun Jul 17, 2011 11:44 am

Please send your configuration and log files to us, just compress the folder "/Data" and "/Log".
FTP
Site Admin
 
posts 1242
 
joined Tue Sep 29, 2009 6:09 am

Re: Wing FTP Server Service stops working

Postby McHerold » Sun Jul 17, 2011 12:51 pm

Sent the data to your support emailadress.
I noticed that the Wing FTP Server service doesn't even start after reinstallation.
He is always stopped and i am not able to start it, because he deactivates itself all the time.
In the Windows event logs are no entries about that.
McHerold
 
posts 4
 
joined Sat Jul 16, 2011 1:17 pm

Re: Wing FTP Server Service stops working

Postby McHerold » Sun Jul 17, 2011 1:54 pm

Well, I think I solved the problem.
I think there was an error in the WING FTP Server service, but the deinstallation tool and my registry cleaners did not remove it properly,the service was still in the registry.
After I deleted this service, restarted and reinstalled the Wing FTP Server the service works.
But I don't know the reason for this problem.
McHerold
 
posts 4
 
joined Sat Jul 16, 2011 1:17 pm

Re: Wing FTP Server Service stops working

Postby FTP » Sun Jul 17, 2011 2:23 pm

Great! You solved your problem by yourself!
FTP
Site Admin
 
posts 1242
 
joined Tue Sep 29, 2009 6:09 am


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 2 guests