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wftpserver service drops

Posted: Thu Jul 14, 2011 4:45 pm
by ko40670
We are currently on Linux 64 bit version 3.8.8. Approximately once per week the wftpserver service drops for no reason. We restart the service and we are functional again. The only unusual message we saw in the system log was the following but it did not include a date/time stamp. Do you have any suggestions on how to troubleshoot?

wftpserver[26239]: segfault at ffffffffb4089a60 rip 0000003404a6a2c1 rsp 0000000047340c50 error 4

Re: wftpserver service drops

Posted: Fri Jul 15, 2011 5:42 am
by FTP
We have sent an email to you, please check it.

Re: wftpserver service drops

Posted: Mon Jul 25, 2011 4:22 pm
by ko40670
The service continues to drop. I have sent supporting documentation to support@wftpserver.com" rel="nofollow

Re: wftpserver service drops

Posted: Tue Jul 26, 2011 8:02 am
by FTP
Yes, we have replied you.