Page 1 of 1

IE8 / IE7 Uploading files

Posted: Wed Dec 16, 2009 9:27 am
by fmijde
Dear WingFTP,

At this moment I am having this problem:

When uploading a file greater then 136MB the file stop uploading without a error. When uploading I am using the HTTPS. The upload change status from uploading to Pending. When I upload the same file under FTP then it works correctly. I have tested many different files with the size of 2GB to 6GB.

The version of Internet Explorer I have tested with is version 7 en version 8. The website is also listed under the Trusted Websites from Internet Explorer.

The connections to the machine is made on the internal network from different machines. All machines have Microsoft Windows XP Professional with Servicepack 3. The internal firewall is disabled on the machines so that can not be the problem.
At this moment I'm testing the software before purchasing for the company, so I am hoping that the problem can be solved before the 30 days of trial expires.

With regards,
Frans van der Mijde

Re: IE8 / IE7 Uploading files

Posted: Wed Dec 16, 2009 11:22 am
by FTP
Hi, Frans van der Mijde

Which version of Wing FTP Server are you using now? 3.2.0?
I have just tested the software just like you. In our local network, used IE7/8 through https and http protocols. There was no problem when uploading big files.

I don't know whether you had such issues. You can switch to the simple upload mode then try again, or change another web browser to upload.

Good Luck!

Re: IE8 / IE7 Uploading files

Posted: Wed Dec 16, 2009 12:04 pm
by fmijde
Dear admin,

I use Wing FTP Server v3.2.0. The problem happens also in simply upload mode.

I have tested further and on the computers with Internet Explorer 8 is only the problem. On the computer with Internet Explorer 7 it works good, both on normal and simple modus.

Have you tested on Internet Explorer 8 or 7? It looks like that he problem now only occurs on Internet Explorer 8 at my company. Maybe it is a bug in Internet Explorer 8, or a bag in the program? On the computer testing with Internet Explorer 8 all the latest updates are installed from Windows Update.

Re: IE8 / IE7 Uploading files

Posted: Wed Dec 16, 2009 12:11 pm
by FTP
I have tested on IE8, but without current Windows Updates.
So maybe those issues were caused by Windows Updates?

Re: IE8 / IE7 Uploading files

Posted: Wed Dec 16, 2009 12:39 pm
by fmijde
It sounds like that the updates are the problem, but I want to ask you to look at the problem because other customers can have the same problem to. At this moment the program is for me great, becease the people we want to let it use uses Internet Explorer 7 from the Citrix servers. But if we want to upgrade the Internet Explorer to version 8 on Citrix it looks like we can get a problem then.