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cannot display the webpage

Posted: Thu Oct 21, 2010 8:03 am
by EviHu
Hi

We've purchased Wing FTP Server about a year ago, it worked great on Windows 2003 Server.
Now - without any installation on server - I can't start Wing FTP Server anymore. The icon appears, but there is just the error "Internet Explorer cannot display the webpage", so it seems the page wasn't found.

I haven't found a possibility to configure anything, so the path/IP can be changed or anything.

What ist the solution? I'm a bit afraid of just reinstalling, because there are a few users with theire own Login Data..
Is there another possibility to solve this problem?

Thanks in advance.

Kind regards
Evi

Re: cannot display the webpage

Posted: Thu Oct 21, 2010 8:18 am
by FTP
Hi,

The solution is very simple:

1. Backup entire folder "/Data" and "/Log" to a safe place.

2. Remove the installed WingFTP clearly.

3. Install the latest version 3.6.8.

4. Copy the folder "/Data" and "/Log" back.