An error arose on x port (error code:995)

Please post here if you have problems in using Wing FTP Server.
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1465889270239
Posts: 3
Joined: Mon Jun 20, 2016 12:09 pm

An error arose on x port (error code:995)

Post by 1465889270239 »

Hello,

I have a lot of errors on our Wing FTP Server which cause the failure of the windows service.
Errors are the same for each listening port:
An error arose on x port (error code:995)

We are using https, ssh and sftp on our server.
I have applied the registry keys mentionned in an old post but i still get the problem.

Could you help me to resolve it?

Thanks in advance.
Regards,
FTP
Site Admin
Posts: 2078
Joined: Tue Sep 29, 2009 6:09 am

Re: An error arose on x port (error code:995)

Post by FTP »

Please ignore such error message if it did not effect the FTP service, this error code means "The I/O operation has been aborted because of either a thread exit or an application request.", normally won't effect the FTP/SFTP/HTTP service.
1465889270239
Posts: 3
Joined: Mon Jun 20, 2016 12:09 pm

Re: An error arose on x port (error code:995)

Post by 1465889270239 »

Hello,

We currently have 2 problems on our WingFTP Server.
Problem 1: Once a mounth, the WingFTP Service go down and we have to restart it manually.
Problem 2: We are putting files throught SFTP command lines on our FTP Server.
Once a week, we received the message that we cannot put files on the server. The only error we have when we cannot put files is error code: 995

I thought that both problems were coming from this error code 995.
If notr, what could be the problem?

Regards,
FTP
Site Admin
Posts: 2078
Joined: Tue Sep 29, 2009 6:09 am

Re: An error arose on x port (error code:995)

Post by FTP »

The google search result:
Windows Error number 995 (ERROR_OPERATION_ABORTED) indicates that an async I/O operation was cancelled. Besides normal I/O cancellation, windows automatically cancels any pending I/O requests when the I/O issuing thread exists.
So I suggest you use the single thread mode, you can set the option "Server > Settings > General Settings > Miscellaneous > Working threads number" into "1", then restart the WingFTP service.
1465889270239
Posts: 3
Joined: Mon Jun 20, 2016 12:09 pm

Re: An error arose on x port (error code:995)

Post by 1465889270239 »

Hello,
Change done but we still have error code 995 with only one thread.
What should be the next step?

Thanks in advance.
Regards,
FTP
Site Admin
Posts: 2078
Joined: Tue Sep 29, 2009 6:09 am

Re: An error arose on x port (error code:995)

Post by FTP »

Please upgrade to the latest version 4.7.6 first, if such issue still exists, please paste the related server logs around the error code 995.
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