SFTP connection failing

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Epaphus
Posts: 1
Joined: Mon Jan 05, 2015 1:28 pm

SFTP connection failing

Post by Epaphus »

Hi

We have a Wing FTP server setup and we are trying to use SFTP however it’s not letting anyone login.

SSH Listener has been setup.
The User account has SSH enabled.

The Wing FTP logs show the following

[02] Mon, 05 Jan 2015 10:23:25 (0043148) Closed session,disconnected from xxx.xxx.xxx.xxx. The reason is:Unable to complete handshake.

Filezilla shows

Error: Authentication failed.
Error: Critical error: Could not connect to server

The login is correct as FTP, FTPS and FTPES all login fine, the issue just seems to be with SFTP.

We are using Wing FTP Server 4.3.8 on Windows server 2008 and I was testing via Filezilla on Windows 7.

Any idea on what the problem might be?

Thanks
FTP
Site Admin
Posts: 2072
Joined: Tue Sep 29, 2009 6:09 am

Re: SFTP connection failing

Post by FTP »

Please make sure you are using a SFTP client (not a SSH client) and the SSH host key is correct at "Domain > Settings > General Settings > Miscellaneous > SSH Key".
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