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Folder Transfer

Posted: Mon Sep 17, 2012 8:06 am
by klemensa
We noticed a problem when transferring a folder that has subfolders and some files. It's a full tree. When checking the log, everything is fine, it creates a folder, changes directory and starts transferring the file. But the file transfer freezes and the connection stops after 90 seconds. It doesn't show an error, it just does nothing.

does anybody have an idea about what tick I've missed? do I have to enable or disable a function? Might that be a firewall problem or a windows problem?

If we access wia ZileZilla or Cyberduck, there isn't a problem. It happens only from specific senders.

thanks
sascha

Re: Folder Transfer

Posted: Mon Sep 17, 2012 12:14 pm
by FTP
Which ftp client do you use? And which version of Wing FTP Server?

Re: Folder Transfer

Posted: Thu Sep 20, 2012 4:08 pm
by klemensa
We use several clients like:
Cyberduck
FileZilla
Some PHP scripts

Wing FTP Server Version 4.1.1

Re: Folder Transfer

Posted: Thu Sep 20, 2012 5:30 pm
by FTP
Try to set the following options into value "0":

Domain > Edit User > Limit > Automatic idle connection timeout

Domain > Edit User > Limit > Automatic transfer connection timeout